Vacature Ambassador

Ambassador in Delft

Ikea staff member balancing a ball on his head

Ontwerp, Creatie & Communicatie

Delft, Netherlands Ontwerp & Productontwikkeling Fulltime

Job ID: R0007851

Publicatiedatum: 31/05/2024

Job Description

The Learning Creators lead the learning design and creation of the IKEA Concept learning offer. They secure that the learning solutions deliver to the co-workers and business needs, as well as to the agreed business priorities. You work in an agile development team together with people with different competences. Each team is responsible for a part of the total IKEA Concept learning offer.

About you


You believe that people learn all the time. You have a passion for adult learning. You are interested and curious working together in a team with stakeholders across IKEA to create learning solutions answering to the retail conceptual learning needs. You are rooted in IKEA business reality and understand our business very well. You see that our co-workers are the heart and soul of what IKEA is. Together we create IKEA.

What's more, we believe that you have/are:

  • Experience and expertise in designing and creating learning solutions for adults.

  • Enjoy working in a team, and together with many stakeholders across IKEA, in an ever changing retail reality.

  • Energy, driven and commitment to deliver results, throughout the process from the exploration of the learning needs to the creation of the learning materials with attention to every detail.

  • A growth mind-set; curious to explore and eager to learn.

  • Inspired by the IKEA culture and values and motivated to act as an ambassador.

  • Have a passion for Home Furnishing and improving people's life at home.

  • Have the passion to work as a team to achieve a common business goal while also having the motivation to work independently to achieve the required task or goal.

  • Have experience leading projects or assignments across teams and in an international and culturally diverse work environment.

  • Knowledge and experience of Articulate 360 authoring tool.

  • Knowledge and experience of agile ways of working.

  • Knowledge and experience of design thinking.

  • It's also beneficial if you know UX and graphic design.

About the assignment

  • Lead, develop and maintain the design and creation of our learning solutions in our IKEA Concept Learning offer, securing our unique IKEA identity.

  • Produce learning solutions in various formats (digital, face to face, blended etc.).

  • Work with authoring tools, as well as tools for creating face to face and blended learning solutions.

  • Be the go-to specialist about the learning authoring software and tools.

  • Contribute to the prototyping and testing of learning solutions.

  • Contribute to the renewal and innovation of the IKEA Concept learning offer.

  • Perform quality control of learning solutions.

Growing together


The world is changing, and the IKEA business is changing with it. For IKEA though, one thing will always remain the same: our vision to create a better everyday life for the many people. Do you want to contribute?
We're looking for people who have experienced working in a large retail organisation or contributing to functions that can be found in our value chain - from product idea and development to manufacturing, to supply, to our retail markets, into our customers' homes and everything in between. For you, we offer a unique opportunity to develop a holistic view of the IKEA business. When you grow, IKEA grows too!


This position is full-time (40 hours per week) and is located in Delft, The Netherlands and will report to the Retail Concept Learning Creation Manager.

Please send your application - CV and motivation - in English latest 14 June 2024. We really want to get to know you, so make sure you tell us why you want to work at IKEA and why you would be a good fit for this role.



Functie:ambassador
Startdatum:2-6-2024
Ervaring:Ervaren
Educatielevel:HBO
Contracttype:Vast
Salaris:onbekend – onbekend
Uren per week:40 – 40

Heb je interesse in deze vacature en wil je graag op deze functie solliciteren? Neem dan contact op met Unknown via Unknown of Unknown. Of bezoek hun website Unknown.

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